Wretched Wretail Wrealities

Friday, September 03, 2004

Yeah right!

1) CUSTOMERS - WHEN IT ASKS FOR "ADDRESS 1" AND "ADDRESS 2" ON AN ORDER FORM IT IS NOT ASKING YOU TO ENTER YOUR STREET ADDRESS TWICE.

2) For safety's sake I removed the link to the place I worked from this blog.

3) I had my first angry customer call today... I think she hung up satisfied and happy...but I was going to kill something. (Oh and she was the mother of somebody who'd already called but the son hadn't done an effective job at getting me to give him what he wanted. Truth is he would've gotten what he wanted anyway but I hadn't dealt with a "refund/exchange" yet and was just basically bullshitting through the call. That'll teach me!)

Let's just blame it all on UPS...that makes me happy.

4) So Landmark Education has this teaching that you get what you are a clearing for. In other words, if you expect people to treat you badly, people will treat you badly. So yesterday I got that my boss is a clearing for silence. He's deaf in one ear and he's just now hired his second deaf employee. I work in a friggin' warehouse office... there should be cussin' guys and hip hop (or something). Instead its quiet..... of course the two deaf guys could be cussing - I don't understand the hand gestures.

5) The girl who works with me in the office (we'll call her Mario) is originally from a South American country. She speaks English well but she does have a bit of an accent as does the warehouse "captain." So I can't communicate with the deaf guys and not the South Americans...this leaves Larry....

But anyway - Mario and I spend all day chatting but sometimes she just doesn't "get" what I'm saying. Sample conversation:

Erin: What do you think a 14 year old girl who watches Monty Python would like?

Mario: Obnoxious

... I stared at her in puzzlement.

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