CQoftheD

A customer came in after searching on Yahoo for "dodge carpet kits for bed."

On another note:

PEOPLE!! You need to learn to browse!!! We have an ad in Time magazine in the current issue (in the "Web Buying Guide" section) and in it we advertise two products (or "Time reccomends these two products...or whatever"). Now we've had about 200 orders from that ad ... and at least half of them come in, buy the advertised item and check out. Why? We have lots of other fun things. Browsing, in fact, might save you money - you can do a bunch of shopping in one place and then only pay one shipping charge.

New Coke

Today Mario and I are the only ones in the office working our holiday overtime and we've spent part of the morning discussing Coca-Cola and the many variations thereof - I think our relationship is on the road to recovery.

Larry's still a bitch though....though sometimes she smiles.

Sprouts of loathing

Mario has been evil this week... using the opportunties of absentee bosses and little office elfs that treat her like a cool boss and speak only Spanish to her... to talk down to me and add new tasks to my order proofing. Here's the thing though - she's not my boss. She's not a supervisor. She was offered a supervisor position and she turned it down. Until this month I've been deferring to experience because she's been here a few months longer than me but I'm pretty confident now. I gave her an inch by "deferring to her experience" a couple of times with the new girls present but now every time I tell them to do something a certain way - she'll tell them that's wrong. Actually she doesn't know what's wrong or right - she only knows the way that she's been doing it - which is the way she's done it "so she won't get in trouble if she does it wrong" or so she "won't have to worry about it later." She actually has no concern for the customers - just concern about what she can cancel or not do without the bosses' noticing. That's my observation anyway.

I gave her the benefit of the doubt on Monday since she'd missed half the day due to paying a ticket. I gave her the benefit of the doubt on Tuesday since her son had been sick all night. She loosened up a bit on Wednesday but she's still been bitchy to me and we're currently "not speaking" (in an unstated agreement).

And to think.... when we first started becoming friendly I thought, "How is it that people can end up hating their co-workers? I can't imagine hating Mario." Hatred is currently building within me.....

CQoftheD

Q: How did you hear about us?

A: Google! All hail Google!

Anew

I figured I needed to sift out the retail experience gems from the other random thoughts and bitchings... thus creating a "pure space." So this is it.

CQoftheD

(From a Phone Conversation)

Her: I received two rolls of toilet paper but I only wanted one. How do I return the one I didn't want?

Me: So we accidentally shipped you two?

Her: No, I called to cancel it.

Me: I show two orders for you.

Her: No I cancelled it.

Me: I show one that was shipped and then refunded. The second was a phone order though so you called this order in.

Her: Yes but I didn't want it.

Me: So you got two rolls of toilet paper but you you didn't mean to order either?

Her: No.

Me: But you called this order in.

Her: Yes, but I was calling to cancel it.

Me: Well, I guess you can just keep the second roll of toilet paper.